Welcome to the new and improved DragonCare Online!This is the new and improved online helpdesk we call DragonCare... If you have any concerns or questions about it's use, open a "General Feedback" ticket and let us know!
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. Based on the categories you select, your ticket will be routed to the team member most appropriate. You can create a login to track your tickets or remain a Guest.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
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